:root{--ink:#123148;--teal:#087e77;--muted:#607887;--line:#d7e3e9}*{box-sizing:border-box}body{margin:0;background:#f3f6f8;color:var(--ink);font:16px/1.9 Tahoma,Arial,sans-serif}header{background:var(--ink);color:#fff;padding:22px 5vw;display:flex;justify-content:space-between;align-items:center;gap:12px}header b{font-size:26px}header span{margin-right:20px}header small{color:#bfd2dd}main{max-width:1200px;margin:auto;padding:22px}h1{font-size:25px;margin:5px 0 15px}h2{font-size:20px;margin:0 0 15px}h3{font-size:18px}p{margin:10px 0}.card{background:#fff;padding:24px;border:1px solid var(--line);border-radius:15px;margin:18px 0}.narrow{max-width:500px;margin:24px auto}.layout{display:grid;grid-template-columns:minmax(260px,.8fr) minmax(300px,1.4fr);gap:20px}.notice{padding:12px 18px;border-radius:10px;background:#fff0d1;color:#7d5921;font-size:14px}.muted{font-size:13px;color:var(--muted)}label{display:block;margin:12px 0 5px}select,input{width:100%;border:1px solid #b2c5cf;border-radius:8px;background:white;padding:12px;font:inherit;color:var(--ink)}button{border:0;border-radius:9px;background:var(--teal);color:#fff;padding:11px 16px;font:700 15px/1.7 Tahoma,Arial,sans-serif;cursor:pointer;margin-top:12px}button:disabled{opacity:.45;cursor:default}button.secondary{background:#eaf1f5;color:var(--ink)}button.danger{background:#a53d37}.buttons,.bar{display:flex;align-items:center;justify-content:space-between;gap:8px;flex-wrap:wrap}.room-button{display:block;text-align:right;width:100%;background:#f3f7fa;color:var(--ink);border:1px solid var(--line);padding:14px}.room-button.active{border-color:var(--teal);background:#e8f5f1}.badge{font-size:12px;background:#e4f2ed;color:#176b4a;padding:4px 10px;border-radius:20px}.event{padding:9px 0;border-bottom:1px solid var(--line)}.event small{display:block;color:var(--muted)}#message:not(:empty){padding:12px;background:#fff1e9;border:1px solid #eac4b0;border-radius:9px}hr{border:0;border-top:1px solid var(--line);margin:20px 0}footer{text-align:center;color:var(--muted);font-size:12px;padding:25px}[hidden]{display:none!important}button:focus-visible,input:focus-visible,select:focus-visible{outline:3px solid #65bcb4;outline-offset:3px}@media(max-width:750px){.layout{grid-template-columns:1fr;gap:0}header{align-items:flex-start}header span{display:block;margin:0;font-size:14px}header small{font-size:11px}.card{padding:18px}main{padding:15px}}

#callNow{font-size:1.35rem;min-height:64px;width:100%} #contractStatus{font-weight:700} .layout:has(#staffList[hidden]){display:block} #role[hidden]{display:none}

#trackingMap{height:310px;width:100%;direction:ltr;border-radius:12px}#tracking{margin-top:20px}#destination{padding:12px 0}#nativeStatus{font-size:.9rem;color:#245761}.leaflet-container{font-family:inherit}#tracking[hidden]{display:none}

.adminGrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:12px}.adminGrid label{margin:0}input[type=checkbox]{width:auto;margin-inline-end:8px}.adminIncident{border:1px solid var(--line);padding:16px;border-radius:12px;margin:18px 0}.adminIncident summary{cursor:pointer;font-weight:bold}.adminIncident dl{display:grid;grid-template-columns:1fr 1fr;gap:8px}.adminIncident dd{margin:0}.adminIncident pre{white-space:pre-wrap;overflow-wrap:anywhere}.adminTotals{padding:16px;background:#e8f5f1;border-radius:10px;margin:14px 0}fieldset{border:1px solid var(--line);border-radius:8px;margin-top:16px}
/* Direction follows the saved interface language; identifiers remain readable. */
.languageControl{display:flex;align-items:center;gap:.6rem;font-size:.9rem;flex-wrap:wrap}
.languageControl select{width:auto;min-width:7rem}
header{flex-wrap:wrap}header>div{min-width:150px}header .languageControl{margin:0}
textarea{width:100%;min-height:100px;border:1px solid #b2c5cf;border-radius:8px;padding:12px;font:inherit}
@media(max-width:480px){header>small{order:3;width:100%}.languageControl{font-size:.8rem}.languageControl select{padding:8px}.adminGrid{grid-template-columns:minmax(0,1fr)}}
html[dir="ltr"] .room-button{text-align:left}
input[inputmode="tel"],input[type="number"],input[type="date"],input[type="time"],input[type="datetime-local"]{direction:ltr}

.passwordField{display:flex;gap:8px;align-items:stretch}.passwordField input{flex:1;min-width:0}.passwordField button{margin:0;flex:0 0 auto;max-width:45%;font-size:13px;padding:8px 10px}

/* Customer call actions stay together and use the existing call lifecycle. */
.callControls{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-top:16px}
.callControls:has(#callNow[hidden]):has(#hangup:disabled){display:none}
.callControls .phoneButton{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;min-width:0;min-height:104px;margin:0;padding:16px 8px;border-radius:18px;font-size:16px;line-height:1.6;color:#fff}
.callControls .phoneCall{background:#16783c}.callControls .phoneEnd{background:#bd272f}
.phoneButton svg{width:32px;height:32px;fill:currentColor;flex-shrink:0}
.phoneEnd svg{transform:rotate(135deg)}
.callControls #callNow{width:100%;font-size:16px}
.callControls button:disabled{opacity:.55}

.audioRoutes{margin:16px 0;padding:12px;border:1px solid var(--line);border-radius:12px}.audioRoutes [aria-pressed="true"]{background:#126747;color:white;outline:2px solid #126747;outline-offset:2px}

#phoneCallScreen{padding:0;border:0;width:100vw;max-width:100vw;height:100dvh;max-height:100dvh;margin:0;background:linear-gradient(160deg,#112f46,#081b2a);color:white;overflow:auto}
#phoneCallScreen::backdrop{background:#081b2a}.phoneScreenBody{min-height:100%;max-width:520px;margin:auto;padding:24px;display:flex;flex-direction:column;align-items:center;text-align:center;gap:12px}
#minimizeCall{align-self:flex-start;background:#ffffff15;color:#fff}.phoneBrand{color:#c8dce7;margin-top:20px}.phoneAvatar{display:grid;place-items:center;width:100px;height:100px;border-radius:50%;background:#ffffff15;font-size:50px;margin:18px 0}
#phonePeer{font-size:30px;margin:0}#phoneStatus{color:#dae8ef}#phoneTimer{font:24px monospace;min-height:28px;direction:ltr}
#phoneExtras{width:100%;margin-top:auto}#phoneExtras .audioRoutes{border-color:#ffffff30}#phoneExtras .muted{color:#c8dce7}
#phoneActions{display:flex;justify-content:center;width:100%;gap:36px;margin:18px 0 24px}#phoneActions .phoneButton,#phoneActions button{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;width:120px;min-height:104px;margin:0;border-radius:28px;padding:12px;font-size:14px;background:#16783c;color:white}
#phoneActions #hangup{background:#bd272f}#phoneActions svg{width:34px;height:34px;fill:currentColor}
.reopenCall{position:fixed;bottom:20px;inset-inline-end:20px;z-index:1000;box-shadow:0 4px 20px #0003}
@media(max-height:600px){.phoneAvatar{width:60px;height:60px;font-size:36px;margin:0}.phoneBrand{margin-top:0}.phoneScreenBody{gap:4px;padding:12px}#phoneActions{margin:8px}}